I wish I could give Milito’s 10 stars! My car had an emergency issue and had to be towed. I haven’t owned a car for many years and I had no idea where to have it towed in the city. My insurance company first connected me with a different mechanic, but when I called the person on the other end of the phone was rude, and told me that my car wouldn’t be a priority to them and said they’d “Get to it when they get to it”. Needless to say I hung up and started to search for a mechanic on my own. I came across Milito’s and saw their great reviews, so I gave them a call. Lupé answered the phone, and she couldn’t have been nicer. Having car problems is a stressful situation, Lupé understood that and was so sweet to me. She explained that they would likely be able to work on my car the next morning (it was already 3:30pm when I called) and that someone would call me before the worked on it. JJ called me the next morning before 9am - he and I spoke about my car; I also mentioned to him that I had an event in the afternoon and that I was hoping to have my car fixed by then. He said he would do everything he could to make that happen. By 11am JJ had already called back to tell me that he put 2 technicians on my car and they had been able to replace my cars broken part and I could come pick it up whenever I wanted! He also said they would clean up my car and make it look nice. Boy did they ever! When I walked up to Milito’s, I could see my car from a block away - As Riri said, it was “Shining bright like a diamond”. My car looked brand new. I can not recommend Milito’s enough!